privacy

 

 

We appreciate the confidence you invest in us and understand how crucial secure transactions and information privacy are. Please be aware that Turehapp does not offer any products or services under this Platform outside of India, even though you might be able to explore some areas of the Platform without registering with us. Your personal information may be processed and kept in India, which may have different data protection legislation than the nation in which you are now based.

You hereby expressly agree to be governed by the terms and circumstances of this Privacy Policy by accessing this Platform, providing your information therein, or using any product or service made available thereon.

 

Collection

When you use the Turehapp platform, services, or otherwise interact with us during our partnership, we may also gather personal information about your identity, demographics, and other information as may be provided from time to time.

Data relevant to us during sign-up/registration or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, occupation, and any other information shared as evidence of identity or address, is only one example of the information we may collect. To determine your eligibility for particular products, services, or events, including but not limited to credit and payment products, we may additionally ask you for your PAN, GST number, government-issued ID cards or number, and Know-Your-Customer (KYC) information.

 

Once you give us your personal data, you are no longer anonymous to us. We try to make it clear which fields are necessary and which ones are optional. By opting not to use a certain service or feature on the Platform, you can always choose not to disclose information.

 

Some of your sensitive personal information, like your bank account, credit or debit card information, or other payment instrument information, as well as biometric data like your facial features or physiological data (to enable the use of certain features available on the Platform to help you with your shopping experience), password, etc. Some of the information you may occasionally give us includes your purchasing habits, preferences, phone records, device location, voice, browsing history, and other information.

Turehapp’s main purpose is to offer you a secure, effective, effortless, and personalized experience.

This enables us to tailor our Platform to your needs and provide services and features that will most likely satisfy them, as well as make your experience safer and simpler. Generally, you are not required to identify yourself or provide any personal information to use the Platform.

 

If you create an account or conduct business with us, we might need additional information from you, like your billing address, credit card number, expiration date, and other payment instrument information, like tracking data from checks or money orders, to provide our services, process transactions, or refund for transactions that are canceled. We will collect the information you give us if you choose to use voice commands to shop on the Platform, post messages on our message boards, send personalized messages, upload images or photos, utilize our gift card message box, chat in our message areas, or leave feedback or product reviews.

Please use caution when sharing such messages, personal details, images, and reviews as they will be in the public domain and may be read by others. As permitted by law, we keep your information as long as it’s required to resolve disputes, offer customer support, conduct internal research, and troubleshoot issues. We may compile information about you into a file if you provide us personal correspondence, such as emails or letters, or if other users or third parties send us contact regarding your actions or postings on the Platform.

 

While you can explore various areas of our Platform without registering as a member, certain activities (such as placing an order) need you to be a registered member.

Your contact information might be used to send you offers according to your interests, past purchases, or preferences. We kindly ask you not to ever submit critical personal information, such as your debit/credit card PIN, net-banking password, or mobile banking password, if you receive an email or a call purporting to be from Turehapp. You will never receive a connection from Turehapp or any affiliated logistics partner asking for such information. If you’ve already shared such information, immediately notify the law enforcement agency right away.

 

Our privacy practices are subject to modification at any time without prior notice. Please check this policy from time to time to make sure you are aware of any updates.

– You consent to be legally bound by this Privacy Policy’s terms and conditions by accessing this website. If you disagree, kindly do not use or access our website.

– Your express consent to our use and disclosure of your personal information in accordance with this Privacy Policy is implied from your use of the Turehapp Website solely. The Terms of Use are integrated into this Privacy Policy and governed by them.